BrightWood Cabinet Warranty Information

BrightWood warrants to the original purchaser* that our products are free from defects in material and workmanship. The warranty period starts on the original date of purchase from an authorized dealer and is non-transferable^†. This Warranty covers replacement and/or repair only at BrightWood's discretion. All issues may be subject to inspection by BrightWood or its authorized representative. This offer is based on normal residential usage and does not cover misuse, abuse, improper storage, or neglect (see Cabinet Care instructiona sheet). Also, it does not include any expense involved in removing, reinstalling, disposal of, or shipping any cabinets or components.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND SHALL NOT BE EXTENDED, ALTERED OR VARIED EXCEPT BY A WRITTEN INSTRUMENT SIGNED BY BRIGHTWOOD AND ORIGINAL PURCHASER.

BrightWood reserves the right to change design, specification, and materials as conditions require or improvements are developed. Replacement parts are subject to availability. In the event a part or product becomes obsolete or is discontinued it will be replaced with a similar part or product. Replacement is limited to supplying the part only and does not include installation of the part or any expense incurred as a result of replacement.

All door hinges and drawer glides carry a lifetime guarantee from the hardware manufacturer. The part will be replaced if failure occurs. Replacement parts are subject to availability from our suppliers. In the event a part or product becomes obsolete or is discontinued it will be replaced with a similar part or product. Replacement is limited to supplying the part only and does not include installation of the part or any expense incurred as a result of replacement.

All blower units for range hoods carry their own individual warranty from the blower manufacturer. Failure of blower operation and/or malfunction are not covered under BrightWood's Limited Lifetime Warranty. BrightWood is not responsible for improperly installed blower units. Any warranty for blowers will vary per unit according to the blower manufacturer’s specifications. The end consumer will be responsible for any warranty claims for blower defects and should contact the blower manufacturer directly for assistance in repair or replacement.

Wood, by its nature, has natural variations in color or texture. Softer areas will absorb more finish than harder areas, which may cast an uneven appearance. The end grains of the wood, such as those on the tops and bottoms of center panels in cabinet doors, will absorb a significantly greater amount of stain & topcoat than the rest of the lumber, and will often be darker in color. Variations in wood color will be more noticeable in lighter finishes. All wood species exhibit variations such as lighter streaks, darker streaks, burls, knots, gum pockets, pin holes, and raised grain (See Finishes and Wood Species for more specific information). These are not considered defects and are not covered under our warranty.

^* The original purchaser is defined as the original homeowner who purchased the cabinetry for his or her own use.

† For new construction, the limited warranty may only be transferred from the builder or dealer to the original homeowner; otherwise the limited warranty is non-transferable. An original receipt or other proof of purchase may be necessary when filing a warranty claim.